HCS will happily accept returns on faulty, damaged or incorrectly supplied products as your total satisfaction is paramount. If you contact our customer service representative by email to firstname.lastname@example.org,
or phone 1800 2 SOURCE.
Goods will not be accepted for return, credit or exchange without an official RGA (returned goods authorisation). Goods returned may be subject to a 30% re-stocking fee. We will not refund, credit or replacements are offered if you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an order. We ask that you thoroughly check all details and all relevant applications for the products you choose. If you are unsure one of our customer service representatives will only be too happy to help – contact email@example.com
We endeavour to have all credits or replacements will be processed within seven to 14 days of receiving your returned item. We will notify you via e-mail as soon as your refund is processed.